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"Most internet abductors email their
target for months before arranging a meeting - and the parents never
know." |
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FREQUENTLY ASKED QUESTIONS
I FORGOT MY PASSWORD CAN YOU TELL IT TO ME? See this page for help.DO I HAVE TO READ EVERY EMAIL MY CHILDREN SEND? I DON'T HAVE THE TIME! No, you only have to permanently approve each of your children's friends once. From then on, you will not have to do anything else. You will only have to do something when emails are sent between your children and somebody who you haven't approved or banned. DO I HAVE TO USE WEBMAIL TO READ MY EMAIL? No, you can use any regular email client such as Outlook or Eudora. See this page for details. We set a limit of 50Mb per address. That is 500Mb (or 1/2 Gigabyte) for the whole account. Earlier accounts may have had a limit of 20Mb - email us if you want this raised. In fact, if you have a good reason to have more space (e.g. a school project with lots of movie files), email us and we will give you a higher limit - no charge. HOW DO I TELL IF I HAVE EMAIL WITHOUT GOING TO THE WEBPAGE? Easy, download our email notifier icon from here . It runs in the system tray and pops up a message when you have email. Please note this is only available for Microsoft Windows at this time. CAN I SEND BULK COMMERCIAL EMAIL USING SAFE2READ? No. Definitely not! CAN I USE SAFE2READ TO SPY ON MY PARTNER OR TEENAGER? You could try but it probably wouldn't work. Safe2Read is a service to allow parents to protect younger children until they are wise enough to watch out for themselves. It would take all of three minutes for a net generation teenager or an adult to set up an alternative email account with an unfiltered provider. We have lots of teenagers with supervised accounts on Safe2Read but they do it because they TRUST their parents and appreciate the lack of spam. HOW DO I RE-DIRECT MY CHILDS ACCOUNT TO ANOTHER EMAIL ADDRESS? You can't. Giving your child another email address would defeat the supervision of outgoing mail. I JUST GOT SOME FILTHY SPAM SENT TO MY SUPERVISORS ACCOUNT - WHAT DO I DO? Please forward the email to spam@safe2read.com. Our anti-spam system will learn from it. We will also do some investigation of our own and report the senders. SOMEBODY FROM SAFE2READ JUST SPAMMED ME This is not actually something that has ever happened, but it is something we take very seriously. Please forward the email to support_team@safe2read.com. We WILL cancel their account. HOW DO I DO SUPERVISION FROM MY WORK EMAIL ADDRESS?
Make sure it is OK with your employer to do this. HOW DO i SET UP A SECOND SUPERVISOR (WHO IS NOT THE ADMINISTRATOR)?
DOES THIS WORK ON APPLE? Yes, Safe2read works on any computer which can run a web browser and an email client. DOES THIS WORK ON LINUX? Yes, Safe2read works on any computer which can run a web browser and an email client. I HAVE A PROBLEM SENDING EMAIL FROM OUTLOOK OR ANOTHER EMAIL CLIENT. Firstly, check that you have followed the instructions here. In particular, make sure that:
I MADE MY CHILD ADDRESS THE ADMINISTRATOR ADDRESS WHEN SIGNING UP. This happens at least once a day! Please email us and let us know what you want the administrator account to be. DO YOU HAVE AN AFFILIATE PROGRAM? Yes, we have an affiliate program which is open to those who run child safe, family friendly websites or newsletters. See here for details. I HAVE A QUESTION WHICH IS NOT COVERED HERE Please fill in the form below and we will answer you As soon as possible.
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